Privacy Policy

Last updated: 27 April 2026

DeepDive respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your personal data.

1. Information we collect

When you use DeepDive, we may collect the following information:

- account information, such as your name and email address;
- subscription and access information, such as your plan, subscription status, access level and payment status;
- information you choose to enter into the app, such as emotional check-ins, reflections, answers, preferences or personal notes;
- city or location preference if you choose to opt in to events or meetups;
- technical information needed to run the app, protect security and improve performance.

2. Camera permission

The Android app may request camera access if you choose to upload or update an image, such as a profile photo or another image inside the app. We do not access your camera unless you choose to use this feature.

3. Payments

Payments and subscriptions may be processed by Stripe or another payment provider. We do not store your full card details. Payment providers process payment information according to their own privacy policies.

4. How we use your information

We use your information to:

- create and manage your account;
- provide access to app features;
- manage subscriptions and access status;
- save your reflections, check-ins and preferences;
- respond to support requests;
- improve the app, safety and user experience;
- comply with legal, tax, accounting or security requirements.

5. Sharing your information

We do not sell your personal information.

We may share limited information with trusted service providers who help us run DeepDive, such as app hosting, database, payment, analytics, email, support or security providers. These providers may only use the information as needed to provide their services to us.

6. Sensitive information

DeepDive is designed for emotional literacy, self-reflection and deeper connection. It is not a medical, therapy, crisis or emergency service. The app does not provide medical advice, diagnosis or treatment.

If you are in immediate danger, crisis or need urgent mental health support, please contact local emergency services or a qualified professional.

7. Data retention

We keep your information for as long as needed to provide the app, manage your account, comply with legal obligations, resolve disputes and maintain security.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your personal data.

You can request account deletion or ask questions about your data by contacting us at:

info@psycheonline.club

9. Children

DeepDive is intended for adults and is not directed at children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the date at the top of this page.

11. Contact

If you have any questions about this Privacy Policy, contact us at:

Support@deepdive-app.com